OUR POLICIES

We will be available to help by phone:
(209)380-0917,
Monday-Friday 9:00 a.m.- 5:00 p.m. Pacific Time or by email at:
cara.poshmalibucouture@gmail.com

Our Guarantee

We take great pride in the quality of our Posh Malibu Couture and Posh Petals Couture products. All products are carefully handcrafted keeping in mind comfort and safety. We encourage our customers to contact us at:
cara.poshmalibucouture@gmail.com
if you are having any problems with our products.

Shipping Policy

Please allow 7-10 business days for your item to be shipped. In some cases, shipping may be delayed based on the availability of your order. We will inform you immediately if there will be any anticipated delays with your order.

 
International Shipping

Please call us for International Shipping rates.
(209)380-0917

Privacy Policy

We use Paypal for all internet purchases. When you make a purchase, the information you provide such as your name, phone number, billing address, email and credit card information is only used to process your order. The e-mail information you provide may also be used to contact you to inform you of any upcoming sales, promotions or events updates at Posh Malibu/Petals Couture. We will not sell or forward your e-mail information to anyone else. If you wish your name to be removed from our list, kindly send us an e-mail at:
cara.poshmalibucouture@gmail.com.
Paypal has an extensive privacy policy that protects the user. They do not sell or rent your personally identifiable information. For more information on this, please visit www.paypal.com to read their extensive privacy policy.

Return Policy

All returns or exchanges shall be at Posh Malibu/Petals Couture’s discretion. Posh Malibu/Petals Couture does not accept returns/exchanges unless merchandise is defective upon delivery. We must be notified within three days of delivery and merchandise must be in new unused condition.  Please call us at: 
(209) 380-0917.